You can count on us to provide you with a 100% satisfaction guarantee. Your new look is captured in pictures and a video at the end of the service. If you are dissatisfied with the results, please let us know immediately.
Due to the artistic nature of this industry, refunds are not available. If you are not satisfied with the service we provided, we will adjust or change it within two weeks.
To address any challenges, we must be contacted within 14 days before any cutting, coloring, chemical or styling services are performed. Depending on the nature of the service, this guarantee may vary. Within this timeframe, we promise to work with you until you are completely satisfied.
Our services cannot be guaranteed if they have been altered by another salon, at home, or if non-recommended products were used. Please let us know immediately if you are not satisfied.
*You will be considered a “no-show” if you are more than 15 minutes late.
*For appointments canceled within 24 hours or โno-showโ appointments, we charge 50% of the service total. Payment will be due upon rebooking.
F.A.Q.
Address
3411 Market Loop Suite 111, Temple, Texas
How do I book an appointment?
We are appointment only. Please contact us by phone at 254-500-7715 or by the links below to contact us or schedule an appointment.
If contacting through phone, please send a text with your name, email, brief hair history, and pictures of current hair state and inspiration.
